As many of you know, we physically relocated our trucks to Acton, MA on April 1 when we took ownership of Mr. Trashman. We truly wanted to be the locally owned and operated business, and in the coming months and years we hope to become more and more involved in the communities we serve and will look to you, our customers, for ideas on where we can best help.
If you have not done so already, please update all of our contact information as our address and email have changed. Our phone number remains the same.
Please add this email address to your safe senders list as this is where all newsletters and billing information will be sent from. Bills are emailed electronically June 8-10 for this upcoming quarter … if you do not see it, please check your spam. To ensure delivery of our emails, we encourage you to add firstname.lastname@example.org as one of your email contacts. Email also the best way to contact Patrick with a question as he is out driving your trucks doing pick-ups daily, M-F.
We also sent an email before the Memorial Day holiday with delayed pick-up information. If you did not see it, check your spam and again, add us to your safe senders list.
Mailing address: 100 Powdermill Road, Suite 248, Acton, MA 01720
Note, this is a UPS store in front of where the trucks are housed in an industrial park on Knox Trail.
Lastly, please check our our social media pages. All last minute news as well as general company and trash information will be posted here, so please like, follow, and share!
With the purchase of Mr. Trashman on April 1, 2016 came the task of getting all current customers billing information. This was no easy feat. For your security and safety, credit card information was not transferred at the time of sale and we appreciate your patience as we get everyone up to date.
First and foremost, we need all customers to update any automatic payments they may have set up through their bank to our new business address:
100 Powdermill Road, Suite 248
Acton, MA 01720.
Any payments sent to the old NH address after June 1, 2016 will not be honored and it will be the customer’s responsibility to make correct payment.
It is our goal to get all customers on our e-invoicing system as that is the quickest and easiest way to get your bill to you. It also provides a link for you to pay online securely and immediately. To see how this works, click here. Prefer not to have to remember to pay? We can charge your card automatically each quarter with your permission. Simply fill out this form and email or mail it back to us.
All customers are billed on a quarterly basis unless you have paid for your service annually.
To pay annually, please email us. If you are not on our e-invoicing system, a physical bill will be mailed to you at your current service address approximately 2 weeks before the start of the next quarter. E-invoices will be sent during the same time frame. For example, bills for July, August, and September will be sent between June 7 and 15 and due June 30th. Paying your bill on time will avoid any lapse in service.
As always, if you have any questions feel free to email us anytime or call during business hours, Monday through Friday, 8am-5pm.
We’re excited to announce that Mr. Trashman has recently come under new ownership!
Patrick Norris started as a driver for Waste Management in 2008 in the City of Boston before working as an Operations Manager for Sunrise Scavenger for the past 6 years. The employees and vehicles he oversaw served four separate municipalities to collect trash and recycling for an estimated 354,000 residents on a weekly basis.
Patrick earned his bachelor’s degree in Business Management in 2004 from Lasalle University. Prior to his experience in the waste management industry, Patrick served in the United States Marine Corps from 2004-2008 as an infantryman who did two deployments in Iraq.
Owning his own company has been a dream of Patrick’s and he is excited to put his experience and enthusiasm to work for all of Mr. Trashman’s customers, old and new.
If you see Patrick out on his routes, be sure to say hi!