With the purchase of Mr. Trashman on April 1, 2016 came the task of getting all current customers billing information. This was no easy feat. For your security and safety, credit card information was not transferred at the time of sale and we appreciate your patience as we get everyone up to date.
First and foremost, we need all customers to update any automatic payments they may have set up through their bank to our new business address:
100 Powdermill Road, Suite 248
Acton, MA 01720.
Any payments sent to the old NH address after June 1, 2016 will not be honored and it will be the customer’s responsibility to make correct payment.
It is our goal to get all customers on our e-invoicing system as that is the quickest and easiest way to get your bill to you. It also provides a link for you to pay online securely and immediately. To see how this works, click here. Prefer not to have to remember to pay? We can charge your card automatically each quarter with your permission. Simply fill out this form and email or mail it back to us.
All customers are billed on a quarterly basis unless you have paid for your service annually.
To pay annually, please email us. If you are not on our e-invoicing system, a physical bill will be mailed to you at your current service address approximately 2 weeks before the start of the next quarter. E-invoices will be sent during the same time frame. For example, bills for July, August, and September will be sent between June 7 and 15 and due June 30th. Paying your bill on time will avoid any lapse in service.
As always, if you have any questions feel free to email us anytime or call during business hours, Monday through Friday, 8am-5pm.